Preventing Germs from Spreading

Washing your hands are the best method to prevent germ dissemination. Wash your hands regularly and remind any family or friends visiting you to do the same. Hand washing facilities and water-less hand sanitizes are available in every unit, made for staffs, patients and visitors.

Get vaccination if recommended. Flu and pneumonia vaccine could prevent disease, especially for young patients, elderly and high-risk patient.

Medicine Safety Program

Inform doctors and nurses about your medicine consumption, including:

  • Prescription medicines
  • Nonprescription medicines (aspirin or cough medicine)
  • Medicines given by family or friends
  • Vitamins
  • Herbal products
  • Store products (healthy foods)

Ask our nurse regarding your medicines, the names, shapes, efficacy, time of consuming and side effects. Carefully examine any medicine before consuming.

Inform our doctors and nurses if by any chance you have allergies to a specific medicine, food or product.

Participate on your treatment

Discuss your medication plan with doctors and nurses, starting from objectives, time of action, activity details, medical devices used etc. Ask anything unfamiliar and make sure you are aware of the medication’s purpose.

If by some reason, you refuse the medical procedure/treatment purposed, you will be asked to sign an Objection Letter and are responsible for any risk that will occur.

You will be presented with a load of information in one time. For that reason, it is advised to bring a family member or a friend to hear the information with you during the explanation of diagnose, test results, medication plan and leaving plan.

If possible, choose a family member to fully interact with the medical team. The corresponding person could then forward the information to other relatives or friends.

Prevent collapsing

In the hospital, a person has a higher risk of collapsing. Disease, surgery, or medicines can affect your conditions and space. To protect patients from any sort of injury, including accidental ones, we will:

  • Observe your risk of falling if any sudden change should happen to your condition during treatment
  • Deciding preventive actions to avoid any collapse during your treatment and sharing this information between our staffs
  • Demonstrate how to use the calling bell when you need help
  • Respond to your call on time
  • Assist you to get on and off bed and also using the bathroom if necessary

We advise you or your families and friends to:

  • Inform if you have collapsed before
  • Ask nurses regarding your risk of collapsing and how to prevent them
  • Use the calling bell to ask for help before attempting to leave the bed
  • After using the bathroom, use the calling bell and wait for our staff’s assistance to guide you back to your bed
  • Use a safe footwear and any equipment provided to protect you
  • Verify that the calling bell and any objects in need are within your reach before families or staffs leave the room

Safe Practices at Home

  • Communicate with doctors and nurses or pharmacists
  • Ask questions and take note of the answers
  • Cautiously check all medical prescription before usage
  • Use bedside rails if necessary
  • Confirm you have a telephone or bell near your bed in case you need assistance
  • Be cautious if you have oxygen equipment in your house. Do not smoke near the equipment as it is very flammable.
  • If you posses any medical device that needs electric supply, use a safe line. Do not use extension cables.